Survey results- November 2007

1. Board of Directors meets often enough.

• Yes: 61
• No:6
• I Don’t Know:9

2. A Payment with debit or credit card over the phone

• Yes:10
• No:65
• I don’t know:1

3. Are you satisfied with the office hours?

• Yes:63
• No:17

Comments:
Every other Saturday, part time hours on two afternoons, 1pm-5pm, 8:30-5pm, late nights or Saturday, 8:30-3pm, elections are a problem, send out emergency phone #’s, “working folks can never do business except over the phone.”, better service with water bill,    

4. Are you satisfied with the service from the office?

• Yes:66
• No:9
• I don’t know:1

5. Do you use bottle water at home?

• Yes: 38
• No: 31
• I don’t know:1

Why? RO system installed, taste, convenience, reverse osmosis,  

• Store:
• Self service machine:

6. What concerns do you have about the quality of our drinking water?

• No concerns: 36   
• Smell:15
• Tastes:25
• Pressure:12
• Appearance:4
• Chlorine: 5
• Pesticides:4
• Other: Line breakage

7. Is there a fire hydrant close to your house?

• Yes: 53
• No:16
• I don’t know: 9

8. Do you receive irrigation on a regular basis?

• Yes:64
• No: 4
• North:20
• South:28
• Commercial: 3
• No answer: 6

9. On A scale of 1-10 how much do you value the availability of flood irrigation for your property? (10 Being the highest)

            1) 1
            2)
            3)         
            4) 2
            5) 3
            6)
            7) 2                   
            8) 9
            9) 2       
            10) 56

10. Was the availability of irrigation on of the reasons you purchased property in the district?

• Yes: 46
• No:25
• I don’t know 2

11. Having irrigation increase the monetary value of the property?

• Yes:66
• No:3
• I don’t know: 3

12. Are you satisfied with the amount of irrigation delivered?

• Yes:49
• No:19
• I don’t know: 5

 13. Does you irrigation usually start according to the schedule time?

• Yes: 60
• No: 10
• Sometimes: 2

14. in your opinion, what would you improve the irrigation service?

Enforce fines on chronic abusers; sign up responsible, control road flooding, better pressure, replace north side zanjero, alternate irrigation day, allow everyone to make request on sign up sheets, make available gaskets to fix their leaky ports, ability to contact zanjero’s, provide proper amount of water, deliver irrigation on time,

15. Attend an irrigation workshop on Saturday’s?

• Yes:29
• No:39
• I don’t know: 5
• Depends on child care

16. Would neighbors attend an irrigation workshop?

• Yes: 36
• No:28
• I don’t know: 7

Comments, suggestion, or concerns  

Maintain roads, chip seal the roads to reduce dust, would pay higher prices for irrigation to have our streets graded more often, post irrigation schedule on the our web site, what is the future of chcid, enforce easements, offer 15 min increments of irrigation,